TERMS OF USE POLICY
Welcome to the ShowsLasVegas.com Web Site (the "Site"). The following terms of use govern the use of and purchase of products and/or services from the Site (the “Policy”). The Site is owned, operated, and maintained by Duxbury Ventures, LLC, a Massachusetts limited liability company (the “LLC”). Through the accessing, browsing, or other use of the Site and/or its contents, the visitors who access the Site and/or make purchases on the Site (“Customers”) acknowledge that they have read, understand, and agree to be bound by the Policy. To the extent that the Customers do not agree to the Policy, the LLC requests that Customers do not access this Site for any reason whatsoever.
All lodging and travel reservations are paid in advance. Customers who make purchases on the Site will have their credit cards charged upon completion of their reservation. Depending upon the specific policies of a hotel, all Customers who intend to be guests of a hotel must be at least 18 to 21 years of age at the time of check-in unless accompanied by a parent or legal guardian. Hotels which operate casinos or other gaming facilities require all guests to be at least 21 years of age. All other hotel policies must be also strictly followed. Incidental charges such as parking, telephone and cable usage, internet usage, room service, and any other additional products and/or services purchased while at a hotel will be assessed to Customers who are guests directly by the hotel upon check-out. Unless sepcifically stated otherwise, travel packages reflect prices in U.S. dollars for a single adult, and to the extent a travel package includes overnight lodging, the price of such lodging is based upon double occupancy. Prices may be modified due to Custumers’ choice regarding travel dates, number of travelers, departure location, and choice of travel, lodging, or other items, and may require a minimum stay. "Taxes and Fees" refers to such amount that the LLC estimates the relevant suppliers to invoice it for such applicable taxes, governmental fees and other charges, as described below. For ticket orders, the term "Taxes and Fees" means that the LLC collects a 6.5% sales tax which shall be paid in the applcable jurisdiction, if necessary. With respect to lodging reservations, taxes and fees will range based on applicable state and local taxes. There shall be a 24-48 hour processing delay for all orders before tickets can be shipped. Although same-day shipping is common, the LLC does not gaurantee the same. English and Spanish speaking customer representatives are available 7 days a week. All Customers will receive an order confirmation in email format. Customers should provide a telephone number upon checkout in the event that the Customer needs to be contacted.
The LLC is not responsible for lost or stolen items and/or electronic tickets. There are no refunds, cancellations or changes to ticket and/or tour orders. For events and tickets that are subject to date restrictions, tickets will not be replaced or exchanged prior to or after the expiration of such date ofr any reason whatsoever. Certain event tickets require specific shipping/handling instructions or methods to ensure prompt and safe delivery.
Customer service representatives will not be available on the following major U.S. holidays including Thanksgiving Day, Christmas Day, Memorial Day and Independence Day-July 4th.
Refund & Exchange Policy
Modifications or terminations of reservations may result in applicable fees up to the full cost of a reservation plus a minimal administrative fee and such fees may vary based on the date and/or time of such modification or termination. Refunds shall not be granted for late arrivals, early departures or interrupted stays. Cancellations or changes made after check-in are subject to a fee up to the full cost of a reservation, plus $20.
Contractual obligations with the owners of shows, nightclubs and tours, require that Customers submit to strict refund policies and procedures as follows: 1-There are no refunds, assignments, or name changes under any circumstances. 2- Acts of god, sickness, or any other emergencies shall not effect a change in the refund and exchange policy policy. 3- Mistakes and delays on the part of the U.S. Postal service or other common carriers are not the responsibility of the LLC. Shipments are F.O.B. the LLC, and therefore all risk of loss resulting from the mishandling, mistakes, and delays of the U.S Postal Service or other common carriers are the Customer’s. 4- Errors and omissions on behalf of LLC will be handled on a case by case basis and may be subject to a 10 % restocking fee.
Wrong Address
The LLC is not responsible for any loss resulting from the Customer having provided the wrong address for delivery. No refunds or exchanges will be provided for such loss. Address changes subsequent to a placed order will result in a minimum $15.00 change fee, which the Customer hereby authorizes by making a purchase on this Site, and the LLC will automatically charge the Customer this amount without additional notification.
SITE CONTENTS, OWNERSHIP, AND USE RESTRICTIONS
The content of the Site, including but not limited to images, illustrations, designs, pictures, videos, writings and other such materials may be intellectual property owned, controlled, or licensed (all of which, collectively, are herein referred to as the "Contents") by the LLC or its subsidiaries and affiliates or are the property of their respective owners.
Customers are hereby authorized to produce facsimiles of the Content, download, and print such portions of the Content as are necessary for:
(1) purchasing products or services
(2) using this Site as a resource in the contemplation of making a purchase, provided the site is not modified and no intellectual property rights are compromised.
Except as described above, the Contents may not be copied, reproduced, distributed, republished, downloaded, displayed, posted electronically or mechanically, transmitted, recorded, in any manner mirrored, photocopied, or reproduced without the prior written consent of the LLC or the applicable intellectual property owner. Please note that the permission granted herein terminates automatically if a Customer breaches any portion of the Policy. Any other use of the Contents on this Site including reproduction for purposes other than as noted above, and including any reproduction, modification, distribution, or republication may violate copyright or trademark laws, and, without the prior written permission of the LLC, is strictly prohibited.
Losses Incurred by Customers from Sellers of Travel
Customer to the Site may qualify for distributions from the Recovery Fund to the extent funds have been paid to a seller of travel registered in the state of Nevada for the purchase of travel services or a vacation certificate and such Customer has incurred damages as a result of the transaction. Customers’ rights under the Recovery Fund and instructions for filing claims from the Recovery Fund are available at the Nevada Consumer Affairs Division of the Department of Business and Industry as follows:
NEVADA CONSUMER AFFAIRS DIVISION: 1850 East Sahara Avenue, Suite 101, Las Vegas, Nevada 89104, Phone: (702) 486-7355, Fax: (702) 486-7371, ncad@fyiconsumer.org.
The Site is licensed and bonded as a Seller of Travel in the State of California with the license CST 2091178-50. This transaction is covered by the California Travel Consumer Restitution Fund (TCRF) if the seller of travel was registered and participating in the TCRF at the time of sale and the passenger is located in California at the time of payment.
Eligible passengers may file a claim with TCRF if the passenger is owed a refund of more than $50 for transportation or travel services which the seller of travel failed to forward to a proper provider or such money was not refunded to the passenger when required. The maximum amount which may be paid by the TCRF to any one passenger is the total amount paid on behalf of the passenger to the seller of travel, not to exceed $15,000. A claim must be submitted to the TCRF within 12 months after the scheduled completion date of the travel. A claim must include sufficient documentation to prove your claim and a $35 processing fee. Claimants must agree to waive their right to other civil remedies against a registered participating seller of travel for matters arising out of a sale for which you file a TCRF claim. You may request a claim form by writing to: Travel Consumer Restitution Corporation, P.O. Box 6001, Larkspur, CA 94977-6001; or by faxing a request to 407-393-5866. This transaction is not covered by the California Travel Consumer Restitution Fund. For passengers purchasing from outside of California, the transaction is not covered by the Restitution Fund.
California law requires certain sellers of travel to have a trust account or bond. This business has a bond issued by Great American Insurance Company in the amount of $10,000.
DISCLAIMER OF WARRANTY
THE LLC PROVIDES THIS SITE AND ITS CONTENTS ON AN "AS IS" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE BY THE LLC, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OR CONDITIONS OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ALTHOUGH THE LLC BELIEVES THE CONTENT TO BE ACCURATE, COMPLETE, AND CURRENT, THE LLC DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE ON THIS SITE IS ACCURATE, COMPLETE, OR CURRENT. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE.
DISCLAIMER OF LIABILITY
IN NO EVENT SHALL THE LLC BE LIABLE FOR SPECIAL, INDIRECT, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, LOSS OF USE, DATA, OR PROFITS, WITHOUT REGARD TO THE FORM OF ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTIONS, ALL ARISING OUT OF OR IN CONNECTION WITH THE USE, COPYING, OR DISPLAY OF THE CONTENTS OF THIS SITE. IN AN EFFORT TO PROVIDE OUR CUSTOMERS WITH THE MOST CURRENT INFORMATION, THE LLC WILL, FROM TIME TO TIME, MAKE CHANGES IN THE CONTENTS AND IN THE PRODUCTS OR SERVICES DESCRIBED ON THIS SITE.
LOW PRICE GUARANTEE RULES AND PROVISIONS
1) The ticket(s) must be for the same show on the same date and time.
2) The ticket(s) must be the same level, i.e. General admission vs. VIP.
3) Excludes ticket(s) offered for sale within 48 hours of event (as the show may or may not drop the price if ticket sales are slow).
4) Offer expires 30 days after ticket(s) are purchased from us.
5) The lower priced ticket(s) must have the price clearly listed online (not quoted verbally over the phone) and verifiable by us.
6) Payment will be made to you either through a credit card refund or via check within 15 days of price confirmation by us.
CUSTOMER SUBMISSIONS
The Customer agrees that information and content, submitted to the Site by the Customer ("Transmissions") shall be and remain the property of the LLC.
All such Transmissions shall be deemed public and non-proprietary and the LLC shall be under no obligation of any kind with respect to such Transmissions and may reproduce, use, disclose, and distribute the Transmissions freely. Additionally, the LLC shall be free to make use of the Transmissions and the content therein for any purpose whatsoever including, but not limited to, developing, manufacturing, or marketing products incorporating such content. The Customer agrees that the LLC may use Customers’ demographic information and other information relating to the manner of usage of this Site by the Customer provided that the LLC does not reveal a Customer’s identity without the Customer’s consent. Customers who place orders on the Site will receive electronic mail confirmation upon completion of the reservation, as well as promotional electronic mail which may include future special offers. Opt-in status upon placing an order entitles Customers to receive future promotional electronic mail. Customers may unsubscribe at anytime and Customers choosing to do so will not receive further communications from the Site or the LLC.
Customers are prohibited from posting or transmitting to or from the Site, any unlawful, threatening, libelous, defamatory, inflammatory, pornographic, or profane material or any other material that could give rise to any civil or criminal liability under law. Customers are solely responsible for the content of any comments made by them.
POLICY REVISIONS
The LLC may modify the Policy at any time. The Customer acknowledges that to the extent that any of the terms described herein are deemed unenforceable in a court of law, the remaining provisions of the Policy shall remain in full force and effect. Customers agree to be bound by any future modofications to this Policy and therefore it is advised that Customers continue to visit this page to determine the then current Policy to which they agree to be bound.
DISPUTE RESOLUTION
The LLC controls and operates this Site from its offices in Massachusetts, and the United States. This Policy shall be governed by and construed under Massachusetts law without regard to conflicts of law provisions. Any action or proceeding arising out of or related to this Policy or this Site must be brought in Massachusetts and the Customer consents to the exclusive personal jurisdiction of such court.
